RETURN/EXCHANGE POLICY

Tori Praver Swimwear will gladly accept swimsuits or coverups for an exchange (excluding shipping charges) of any regularly priced, unwashed, unworn, and unused merchandise. The merchandise must be accompanied by original sales receipt and original tags must still be attached.

 ** WE DO NOT OFFER REFUNDS ON ANY ITEMS AND ALL ITEMS DISCOUNTED, PURCHASED ON SALE OR USING A PROMOTION CODE ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED**

Customers wishing to exchange merchandise purchased online at torpraverswimwear.com must first E-Mail Tori Praver Swimwear at customerservice@toripraverswimwear.com.com within 7 days of receiving the merchandise for an exchange authorization number.  The merchandise must then be shipped back within 7 days of receiving an exchange authorization number. Please include the original sales receipt and packaging and clearly write your exchange authorization number on the OUTSIDE of your package. If an exchange number is not written on the outside of the package, it will be returned to sender. Please package suit securely with labels intact.

All exchanges must include the original shipping label, original packaging, and an exchange authorization number.

Acceptable reasons for a exchange include the following:

  1. Suit did not fit properly
  2. Suit received was wrong style, color, fabric, or size.
  3. Manufacturer’s defect 
Shipping and handling charges are non-refundable. 

NOTE:  WE STRONGLY RECOMMEND YOU OBTAIN DELIVERY CONFIRMATION OR SOME OTHER APPROPRIATE METHOD TO TRACK YOUR EXCHANGE. WE ARE NOT RESPONSIBLE FOR LOST OR MISDIRECTED EXCHANGES IF YOU DO NOT HAVE PROOF OF SHIPPING AND TRACKING.

 ** WE DO NOT OFFER REFUNDS ON ANY ITEMS. ALL ITEMS DISCOUNTED, PURCHASED ON SALE OR USING A PROMOTION CODE ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED**